HCO2 Exam Questions 25–40

25. A company is gathering data directly from consumers to make predictions about future demand for a product.

• Simple moving average

• Delphi technique

• Exponential smoothing

• Survey method

28. A cellular service provider wants to forecast demand for a new internet service plan. The service provider will offer the new plan to customers in one region before offering it at all locations.

• Test marketing

• Exponential smoothing

• Weighted moving average

• Survey method

29. A restaurant always has plenty of staff working during the evening in order to ensure that each of the many expected customers is served promptly.

• Reservation scheduling

• Appointment scheduling

• Scheduling for chase demand

• Consumer self-service

30. What is one of the main concerns for scheduling with continuous flow processes?

• Arranging workers to balance workstation output

• Identifying when to optimally perform changeovers

• Choosing the proper sequencing for product groups

• Developing the optimal hierarchy of authority

31. As a step to replace several disconnected internal systems, an organization has installed a core software system to manage and integrate business processes. What is a role of this system in enhancing the organization?

• Manage sales prospects.

• Facilitate task automation.

• Manage supplier contracts.

• Offer qualitative forecasts.

32. A company manufactures countertop kitchen appliances. The company is evaluating the manufacturing process to identify how lean principles can be applied to maximize customer value. Which action aligns with this goal?

• Install specialized machinery for each type of product.

• Reduce the number of steps needed to assemble the appliances.

• Transition to a process layout for the manufacturing facility.

• Maintain a greater level of inventory to avoid stockouts.

33. What is a competitive advantage that results from lean methodology?

• People utilization

• Product differentiation

• Specialized workforce

• Information technology

37. Which advantage is gained by the reduced inventory of lean systems?

• Faster pace of inventory turnover

• Elimination of raw inventory

• Reduced risk of inventory stockouts

• Greater aggregate planning time horizon

38. Which advantage comes with total quality management (TQM)?

• Reduced finished inventory

• Greater controlled variation

• Fewer returned items

• Reduced employee turnover

39. Which factor represents a reason that lean strategies improve flexibility?

• Greater level of raw material inventory

• Reduced time to switch among products

• Lower likelihood of product defects

• Elimination of unnecessary movements

40. A manufacturing facility uses a production system that moves parts and materials based on actual needs at workstations. What is used to signal the need for more materials at each workstation?

• Master schedule

• Process map

• Heijunka

• Kanban

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