UXC2 Exam Questions 35–50

35. What is a primary focus of global leadership training?

• A. A job’s technical skills
• B. Union requirements
• C. Cross-cultural collaboration
• D. Safe work behaviors

36. How is understanding a trainee’s learning style important to training effectiveness?

• A. It increases the positive feedback given to the trainer.
• B. It influences the location of the training.
• C. It expands employee skill gaps.
• D. It improves training outcomes.

37. Which tool may be used during the learning level of Kirkpatrick’s training evaluation?

• A. Survey
• B. Simulation
• C. Performance appraisal
• D. Long-term observation

38. Why is setting individual employee performance goals important to organizational success?

• A. It helps align individual employees’ goals with the organization’s mission.
• B. It standardizes performance expectations for employees across the organization.
• C. It gives employees input in the content of performance evaluations.
• D. It replaces the need for conducting job analyses.

39. A manager meets with an employee to praise the employee for achieving monthly sales goals. Which performance management technique did this manager implement?

• A. Positive feedback
• B. Progressive coaching
• C. Constructive feedback
• D. Formal coaching

40. What is the primary purpose of progressive discipline?

• A. To ensure that legal regulations are followed when collecting performance-based feedback
• B. To provide a method for managers to fairly administer performance evaluations that are free from biases
• C. To make employees aware of performance problems using the least severe action necessary to motivate change
• D. To ensure that the maximum corrective action is administered to correct future performance issues

41. A manager gives an employee a verbal warning for being tardy. The employee arrives late to work one more time the following week. What is the next step if the manager is using progressive discipline?

• A. Written warning
• B. Demotion
• C. Termination
• D. Suspension

42. An employee was surprised to receive low rankings from a manager on a performance evaluation. The employee was unaware that some of the goals that caused the low rankings were job expectations because the manager had never discussed the goals with the employee. Which obstacle to effective performance management is illustrated in this example?

• A. Having personal standards that are too high for the employee’s position
• B. Committing a leniency error in the employee’s performance evaluation
• C. Failing to develop a performance plan with the employee
• D. Showing bias in comparing the employee to other employees

43. Which statement reflects the concept of a ‘culture of safety’?

• A. Safety is a priority after productivity goals are met.
• B. Safety is a core value that is understood throughout an organization.
• C. Safety is the primary factor in evaluating employee performance.
• D. Safety is perceived as a method to increase profits.

44. Within how many hours must an employer notify the Occupational Safety and Health Administration (OSHA) when a workplace fatality occurs or three or more employees are hospitalized?

• A. 04
• B. 08
• C. 12
• D. 24

45. What is a benefit of wellness programs for both employers and employees?

• A. Improve technical skills
• B. Increase promotional opportunities
• C. Eliminate the need for health insurance
• D. Improve employee morale

46. Which employee is experiencing functional stress?

• A. Employee A is happy to complete standard daily tasks on time.
• B. Employee C feels challenged to have the opportunity to work on a significant project for the senior leadership team.
• C. Employee D feels confused due to having various conflicting priorities.
• D. Employee B is reluctant to ask a work question because the manager can be harsh.

47. How can organizations create a bully-free work environment?

• A. Privately monitor and address specific employees when bullying is reported
• B. Provide company-wide training on how to manage stress in the workplace
• C. Empower managers across the organization to create their own antibullying standards
• D. Establish and enforce zero-tolerance antibullying policies

48. Which behavior from a manager qualifies as workplace bullying?

• A. Documenting negative observations in an employee’s performance review
• B. Responding with an irritated tone of voice to an employee’s disruptive behavior
• C. Consistently ignoring emails and questions from one particular employee
• D. Mistakenly revealing personal information about an employee during a staff meeting.

49. Which step could a company take to prevent workplace violence?

• A. Offer and publicize an employee assistance program
• B. Create an award program linked to employee performance
• C. Establish a fitness center for employees
• D. Offer and publicize professional development opportunities

50. Which factor influences employees’ attitudes about workplace safety?

• A. An organization’s generous attendance policy
• B. Leadership’s positive reinforcement of reporting potential hazards
• C. An employee’s level of compensation
• D. An employee’s potential for career development

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