D576 Industrial and Organization Psychology (SBO1)

1. Which issue is an area of focus for organizational psychologists?

A. Physical fatigue

B. Workplace ergonomics

C. Recruiting applicants

D. Company leadership

2. Which job analysis method focuses on using job descriptions that have been previously created?

A. Task participation

B. Observing incumbents

C. Interviewing experts

D. Gathering information

3. What is the main purpose of bridge publications in the field of I/O psychology?

A. To conduct experiments in a controlled laboratory setting

B. To entertain readers with older, historical publications

C. To bridge the gap between academia and the applied world

D. To provide unbiased and accurate information

4. What did the Hawthorne studies reveal about employee behavior?

A. It is complex and influenced by manager-employee interactions.

B. It is solely influenced by work conditions.

C. It is unaffected by interpersonal interactions.

D. It is predictable and consistent across all employees.

5. Which tests were used by I/O psychologists during World War I?

A. Air Force Charlie and Air Force Delta

B. Army Alpha and Army Beta

C. Navy Alpha and Navy Beta

D. Army Charlie and Army Delta

6. How can research help organizations save money?

A. By increasing productivity

B. By increasing employee turnover

C. By decreasing employee satisfaction

D. By increasing accidents

7. Which step should a manager take to improve moral awareness?

A. Create team-building exercises

B. Understand that individuals approach situations with unique perspectives

C. Evaluate decisions based on political climate

D. Hire a mediator with similar beliefs

8. Why is hiring only women for teaching positions potentially illegal?

A. The decision adversely affects a protected group.

B. Decisions cannot be based on external stakeholders

C. There is no guarantee of better teaching performance

D. The institution is providing an educational service

9. What should a manager do instead of discriminating based on age?

A. Have applicants complete a general computer skills test.

B. Make older employees stay late

C. Require computer coursework

D. Assign older employees different tasks

10. What should an organization do to reduce sexual harassment liability?

A. Implement a well-conceived and official policy.

B. Avoid situations where employees are alone in pairs

C. Screen internal emails

D. Separate men and women

11. Why is offering a promotion in exchange for discrimination illegal?

A. This is a case of quid pro quo harassment.

B. It affects customers

C. There are no reporting options

D. It creates a hostile environment

12. Which affirmative action strategy is most controversial?

A. Identification of practices

B. Monitoring statistics

C. Recruitment of minorities

D. Intentional hiring and promotion of minorities

13. What is measured using competency performance dimensions?

A. Task completion actions

B. Knowledge, skills, and abilities

C. Display of a quality or characteristic essential to the job

D. Social skills only

14. What is the first step in implementing performance appraisals?

A. Assign weights

B. Decide how to define employee performance

C. Observe critical incidents

D. Use pay surveys

15. What is a sign of burnout?

A. Low energy

B. Impulsiveness

C. Use of humor

D. Sleep apnea

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