WGU C215 Operation management (VDC2) Answered questions

35. A restaurant’s best-selling dish is its signature pizza. To bring this pizza to the customers’ plate, 20 minutes of normal time is required by each worker for which each worker is rewarded a 10 percent allowance.
What would be the standard time for preparing a single signature pizza?

• 22 minutes.

• 20 minutes.

• 200 minutes.

• 2 minutes.

36. A gourmet food company has received a large order for deluxe gift baskets from a corporate client. All baskets will have the same food content and will be delivered in a box with the logo of the corporate client. The company will have to hire temporary workers to assemble the gift baskets. The standard is for a worker to produce 40 baskets per shift. Workers are compensated $1 per basket and earn an additional 10% per basket beyond the standard output.
How much would a worker producing 60 baskets in a shift earn?

• $80

• $38

• $40

• $62

37. The manager of an organization wants to move a few marketing employees to the sales department for a short period of time. The goal is for the marketing employees to gain a better understanding of customer needs and requirements, and learn the sales process of the organization.
Which type of job design has the manager used in this scenario?

• Job description

• Job enlargement

• Job rotation

• Job specification

38. Which shop loading method considers both overloading and underloading of specific work centers?

• Forward scheduling

• Backward scheduling

• Infinite loading

• Finite loading

39. Which element of the just-in-time (JIT) system is concerned with human resources?

• Respect for people

• Total quality management

• JIT philosophy

• Just-in-time manufacturing

40. In the Just-in-time (JIT) system, what is the purpose of lean production?

• Improvement of quality only

• Elimination of all types of waste

• Improvement of speed only

• Elimination of cost only

41. Which of the following is not a phase of the product life cycle?

• Execution

• Growth

• Concept

• Planning

42. What is the relationship between JIT and lean systems?

• Their goal is removing variability

• The broad view of JIT is a lean system

• Both are business-centric systems

• Both are customer-centric systems

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