WGU C715 Organizational Behavior (GTO1)

1. An individual attributes personal achievement in business to a focus on being competitive, independent, and successful in spite of challenges.
Which statement is true regarding environmental factors and how they influence this person’s personality and behavior?

   – Environment is the single element in determining an individual’s behavior.

   – The individual’s full potential may be determined by how well the individual adjusts to the requirements of the environment.

   – Personality and behavior are based solely on environmental factors.

   – Studies demonstrate that environment influences behavior but has no influence on personality.

2. A person is ambitious and cheerful at work.
Which type of values are these?

   – Determinate values

   – Instrumental values

   – Terminal values

   – Intermediate values

4. A manager treats an employee with a free lunch to encourage the employee to continue to do well.
Which kind of reward is provided?

   – Compensatory reward

   – Extrinsic reward

   – Personality reward

   – Intrinsic reward

5. After physiological desires such as hunger, thirst, and shelter are fulfilled, the next level of desires becomes the basis for motivation.
This is an example of which theory?

   – Maslow’s hierarchy of needs

   – Two factor theory

   – X and Y hierarchy

   – Bigelow’s three factor theory

6. Which of the employee’s motives is an instrumental value?

   – Prosperity

   – World peace

   – Autonomy and self-reliance

   – Economic success

7. Which two factors explain why the person achieved the goal?

   – Specificity and encouragement

   – Challenge and encouragement

   – Specificity and feedback

   – Direction and challenge

8. What is a personal view of how one is supposed to act in a given group situation?

   – Role expectation

   – Role conflict

   – Role perception

   – Role identity

9. What defines acceptable standards of behavior that are shared by group members?

   – Group status

   – Group roles

   – Group conformity

   – Group norms

10. Which suggested action can increase group cohesiveness?

   – Establish more rigid roles

   – Increase difficulty of joining

   – Physically isolate the group

   – Make the group larger

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