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WGU D099 Sales Management

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On March 3, 2026
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  1. 1. What distinguishes transactional selling from other types of selling?
  2. It aims to quickly make sales.  ✓ CORRECT
  3. It identifies the seller as a trusted advisor.
  4. It focuses on fostering connections with people.
  5. It aims to customize sales.
  6. 2. What is the primary goal of the sales staff?
  7. Generate profitable sales  ✓ CORRECT
  8. Produce accurate forecasts
  9. Conduct competitive analyses
  10. Develop operational budgets
  11. 3. What is one of the four groups of intermediaries?
  12. Consumers
  13. Wholesalers  ✓ CORRECT
  14. Manufacturers
  15. Developers
  16. 4. Which level of the sales funnel is customers?
  17. The third level
  18. The first level
  19. The second level
  20. The fourth level  ✓ CORRECT
  21. 5. What does sales target measure?
  22. The time it takes to respond to a potential customer
  23. Sales as a percentage of total inventory
  24. Current sales as compared to sales exactly one year ago
  25. The extent to which performance goals are met  ✓ CORRECT
  26. 6. Which form of analytics represents one of the four data analytics levels?
  27. Relational
  28. Comprehensive
  29. Collaborative
  30. Descriptive  ✓ CORRECT
  31. 7. What is the general workflow order of analytics?
  32. Collection; processing; analysis; interpretation  ✓ CORRECT
  33. Collection; analysis; interpretation; processing
  34. Analysis; interpretation; processing; collection
  35. Analysis; collection; interpretation; processing
  36. 8. Which type of analytics should be used to review past sales performance?
  37. Correlation
  38. Regression
  39. Outlier
  40. Descriptive  ✓ CORRECT
  41. 9. What is job analysis?
  42. The process of determining which information sources and scoring to use for an interview
  43. The process of gathering information about job responsibilities, actions, and tasks  ✓ CORRECT
  44. The process of determining how a job can be modified to be more effective
  45. The process of presenting qualified job candidates who already work in the organization
  46. 10. Which statute ensures equal pay for equal work?
  47. Fair Labor Standards Act
  48. Davis-Bacon Act
  49. Equal Pay Act  ✓ CORRECT
  50. Lilly Ledbetter Fair Pay Act
  51. 11. Which type of forecasting method uses personal perspectives and opinions?
  52. Subjective  ✓ CORRECT
  53. Indirect
  54. Direct
  55. Objective
  56. 12. Which quota motivates selling higher ROI products?
  57. Volume
  58. Activity
  59. Combination
  60. Revenue  ✓ CORRECT
  61. 13. Which category of the four-box matrix corresponds to unprofitable but strategically aligned customers?
  62. Replace
  63. Retain
  64. Monitor
  65. Transform  ✓ CORRECT
  66. 14. Who is responsible in a RACI matrix?
  67. Those who are made aware of progress
  68. The person who approves the work
  69. Those whose input is needed for the work
  70. Those who do the work  ✓ CORRECT
  71. 15. What is an external force that makes forecasting difficult?
  72. Financial resource availability
  73. Legal changes  ✓ CORRECT
  74. Goal changes
  75. Human resources
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