Questions 25–35 with Correct Answers

25. What describes an organizational procedure?

✓ An explanation of how to perform a task  (Correct Answer)

• An unwritten expectation for an employee

• A predetermined leadership decision

• A core value that employees should hold

26. Which scenario is an example of a procedure?

• A store manager says that they like it when employees clean their workstations.

✓ A store manager requires all employees to clean their workstations at the end of each shift.  (Correct Answer)

• A store manager does not allow any employee to leave until their workstation is audited.

• A store manager trusts employees to clean their workstations.

27. What explains how (or the sequence of steps) to apply company guidelines to accomplish a task?

✓ Procedure  (Correct Answer)

• Principle

• Policy

• Rule

28. How can an employee handbook assist employees?

• It contains employees’ individual performance goals.

• It prevents the employer from being sued.

• It creates laws that must be followed.

✓ It communicates policies against discrimination.  (Correct Answer)

29. Which type of fit is influenced by values, goals, and compassion?

• Person-group fit

• Person-job fit

✓ Person-organization fit  (Correct Answer)

• Person-attitude fit

30. What is an example of sourcing?

• Converting leads into applicants and subsequently new hires

• Maintaining a reserve of temporary employees

✓ Identifying potential recruits that could meet a company’s needs  (Correct Answer)

• Keeping candidates interested in and excited about a job opportunity

31. What is an example of an internal recruitment method?

• Career fairs

• Internet data mining

✓ Talent inventories  (Correct Answer)

• Search firms

32. Which type of interview method focuses on asking consistent, job-related questions for each candidate while incorporating a formal scoring system?

• Internal interviews

✓ Structured interviews  (Correct Answer)

• Behavioral interviews

• Situational interviews

33. How can human resource managers increase procedural fairness in the hiring process?

✓ By using validated selection methods that are job related  (Correct Answer)

• By utilizing interviewers who are friendly and personable

• By asking personal questions to better understand a candidate

• By assessing a variety of interpersonal skills through unstructured interviews

34. What is the final step in establishing a training or development program?

• Designing training systems

• Assessing training needs

✓ Evaluating training outcomes  (Correct Answer)

• Developing training objectives

35. A trainee watches an experienced employee perform a task and then performs the same task while receiving feedback. Which type of training is being utilized?

• Role-playing

• Simulation

✓ On-the-job  (Correct Answer)

• Classroom

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